Garage Door Troubleshooting
Customer Issue: Mister King’s garage door fell closed on one side while he opened it. The door remained hanging loose on one side, which also pulled several of the opposite rollers out of place.
Our Solution: We examined the customer’s garage door system, and it took us less than a minute to find the problem. One of the lift cables had broken loose from the door, causing it to list to that side and overstressing the other belt. Replacing both cables and reinstalling the broken clamp fixed the problem.
Garage Door Opener Repair
Customer Issue: Discovered his garage door opener wasn't working one morning and needed troubleshooting services to figure out what went wrong.
Our Solution: After conducting a thorough troubleshooting of the electric opener and its different part, the problem turned out to be frayed electrical wires inside the housing unit. Those were summarily replaced and the opener went back to working normally.
New Garage Door Installation
Customer Issue: Wanted a new door.
Our Solution: After measuring the headroom and backroom of the customer's garage, we presented him with a few different options, out of which he chose a faux wood carriage house door from Clopay's Canyon Ridge collection. We installed his new door a few days later, and made sure that every part of the mechanism was fully functional before calling the job complete.
Opener Remote Control Failed
Customer Issue: Broken Remote Control.
Our Solution: Our team performed diagnostic tests at the customer’s property to trace the root cause of their problem. They managed to pinpoint the issue to be the remote control, and replaced the damaged one with a new and improved clicker.
Garage Door Off Track
Customer Issue: Dented Track.
Our Solution: When this customer’s door slipped from its track, they were unable to reposition it properly. Our team cleared the track from debris, straightened its dents and brought the door back into alignment to ensure smooth working operation.
Customer Issue: Broken Springs.
Our Solution: This customer urgently needed our assistance after both of his springs broke. Our team was able to quickly remove the old ones and replace them with tough corrosion resistant springs.