Mister King’s garage door fell closed on one side while he opened it. The door remained hanging loose on one side, which also pulled several of the opposite rollers out of place.
We examined the customer’s garage door system, and it took us less than a minute to find the problem. One of the lift cables had broken loose from the door, causing it to list to that side and overstressing the other belt. Replacing both cables and reinstalling the broken clamp fixed the problem.
Is there a problem we can help you with? Ask us any question you have about your garage door, and one of our experts will answer shortly!
* $29 service call - deducted from the service
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